Frequently Asked Questions
Do I need a Tk20 account?
Please refer to the Application Requirements
Forgot your password?
If you are a cooperating teacher and have logged in and setup your password recovery email and question, you can use the self-help password reset page. Cooperating teachers can also request a password reset by emailing email@example.com
If you are JMU faculty, staff, or supervisor for student teaching you will need to reset your JMU eID and password by going to the MyMadison password reset page.
Have a teacher education admission question?
Send an email to firstname.lastname@example.org or visit the Education Support Center and someone will be happy to help you.
I have something I’d like to add to the FAQ. Who can I talk to?
If you have a FAQ or an idea you want to share concerning Tk20, email email@example.com. We’d love to hear from you!
Having trouble meeting the password requirements?
If you are a cooperating teacher and are getting an error message that your password does not meet the password policy requirements, go to https://tk20.jmu.edu/testpass
If the password validator tool indicates that your password meets the requirements and you’re still getting an error please email firstname.lastname@example.org